1. THJunkie

    THJunkie Oct 31, 2020

    Posts
    1,053
    Likes
    1,146
    Does anyone else think that the 2 year cover that Tag provide is now looking a bit meek compared to the competition? Especially for the more expensive end of their range with ‘in house’ movement.

    With most of their competitors offering 3 to 5 years (Even Longines which is much cheaper!). Are Tag basically admitting that their quality is not that good and purely marketing/cosmetic by not standing firmer behind the longevity of their product?
     
    Jeeper and Jim Dollares like this.
  2. El Matarife

    El Matarife Oct 31, 2020

    Posts
    456
    Likes
    308
    I would like a longer warranty, especially for automatics. But longer warranties tend to be used as an excuse to hike prices. It becomes the first thing a salesperson mentions.
     
  3. Hubert

    Hubert Oct 31, 2020

    Posts
    7,782
    Likes
    6,745
    I remember this was discussed on the Forum when Omega upped theirs to 5 years. I think they should do the same.
     
  4. Jim Dollares

    Jim Dollares Nov 1, 2020

    Posts
    2,455
    Likes
    2,140
    I agree, with IWC offering 8 years, Omega 5, Oris 10 years etc its long overdue for Tag to increase their warranty as well. But, I dont think shorter warranty is equal to admitting that the products are bad. From a business perspective you only want to offer the warranty you think you "have to". If people buy your product anyway there is no need to up the warranties, similar to how for example Mercedes-Benz stick to their 2 year warranty because "who cares, people will buy our cars either way".

    Not sure how all other brands' warranties work but I saw that IWC offer 2 years with a 6 year extension if you register your watch. Sounds like a sneaky way of mapping out and registering customers and must have other benefits for IWC and they use warranty offer to get people to register their purchase.
     
    Albert-AMG likes this.
  5. imagwai

    imagwai Nov 1, 2020

    Posts
    2,745
    Likes
    2,515
    Agree. Tudor have upped theirs too. 2 years doesn't seem long enough now.
     
  6. Mr_Orange

    Mr_Orange Nov 1, 2020

    Posts
    2,371
    Likes
    1,242
    Agreed. It should be 5 years as a minimum, IMO.
     
  7. Albert-AMG

    Albert-AMG Nov 1, 2020

    Posts
    2,863
    Likes
    5,682
    But you have a 6-year warranty for the battery of your Plug-in Hybrid Mercedes-Benz, and a 30-year mobility warranty (Mobilo) ;)
     
    Jim Dollares likes this.
  8. kappa_md

    kappa_md Nov 1, 2020

    Posts
    1,398
    Likes
    1,785
    I echo everyone’s stand on this. TAG Heuer fans and enthusiasts deserve better with increasing TH warranty services without increasing the price ;)

    Cars have atleast 3 years (or more) manufacturer’s warranty. This is a CALL for TAG Heuer. Warranty shouldn’t be an issue if you know quality materials & craftmanship is already top notch. :thumbsup:
     
    Edited Nov 1, 2020
    THJunkie likes this.
  9. Aquagraph

    Aquagraph Nov 1, 2020

    Posts
    7,303
    Likes
    7,743
    Would you want to offer a 5 year warranty on a Calibre 5?
     
  10. Mr_Orange

    Mr_Orange Nov 1, 2020

    Posts
    2,371
    Likes
    1,242
    No reason why they shouldn't. It's a well proven ETA (Sellita) movement.
     
  11. Aquagraph

    Aquagraph Nov 1, 2020

    Posts
    7,303
    Likes
    7,743
    With a well known history of winding and crown issues as I know only too well.
     
  12. imagwai

    imagwai Nov 1, 2020

    Posts
    2,745
    Likes
    2,515
    They could at least offer the longer warranty on in-house movements.
     
    THJunkie and kappa_md like this.
  13. Aquagraph

    Aquagraph Nov 1, 2020

    Posts
    7,303
    Likes
    7,743
    That would make more sense.
     
  14. THJunkie

    THJunkie Nov 1, 2020

    Posts
    1,053
    Likes
    1,146
    yes that is really my point. They are moving those in house movement watches up the ladder in terms of price, but not taking the cover with them. Unlike almost every other brand that has trodden the same path recently. That’s what I find puzzling. Omega even went as far as to retrospectively ‘upgrade’ existing customers - which I’m sure won them a lot of goodwill.
     
    Jim Dollares likes this.
  15. imagwai

    imagwai Nov 2, 2020

    Posts
    2,745
    Likes
    2,515
    Tudor did the same
     
  16. Jeeper

    Jeeper Nov 3, 2020

    Posts
    245
    Likes
    384
    Tudor is 5 years with no service requirements & no need to register, just need dealer to date warranty card.

    Jeeper C5980DF3-A855-4A8B-910A-F5B873C0CBED.jpeg
     
    Jim Dollares likes this.
  17. Aquagraph

    Aquagraph Nov 3, 2020

    Posts
    7,303
    Likes
    7,743
    Oris have made a new three hander movement for their Aquis, has 10 year warranty and 10 year service intervals!!!
     
    El Matarife, Jeeper and Mr_Orange like this.
  18. Mr_Orange

    Mr_Orange Nov 9, 2020

    Posts
    2,371
    Likes
    1,242