Should AD Have Stamped/Signed Warranty Card

  1. Rebnats

    Rebnats Sep 27, 2016

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    Hi, I purchased my F1 on line. However the AD has not stamped, dated or signed it's enclosed warranty card or limited edition card. Have their invoice without serial numbers etc. Could this effect any future claims if needed with Tag.
    Your knowledgeable thoughts appreciated.
     
  2. elbeik

    elbeik Sep 27, 2016

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    If it's an online purchase, then it's most likely a grey market source and not an official dealer.
    Online retailers to the likes of authenticwatches / jomashop will send you a card stating their own warranty, not that of Tag Heuer.
     
  3. Rebnats

    Rebnats Sep 27, 2016

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    It was an Authorised Dealer, checked out on Tags official web site. All paperwork and warranty cards are Tag's, they have just not been filled in or stamped by AD.
     
  4. imagwai

    imagwai Sep 27, 2016

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    In that case, you need to complain to the AD. Without the stamp and completed warranty card, you have no warranty.
     
  5. Rebnats

    Rebnats Sep 27, 2016

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    Thanks for the info. Yes I have complained, AD wanted me to send warranty card and paperwork back to them for completion. However I have asked them to send me another Tag Heuer warranty card etc, completed as I will not be left without no docs. If they do not then the watch will be returned to them under the distance selling regs.