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Repair and Service for Heuer Autavia 11630

  1. Paul11630

    Paul11630 Feb 21, 2021

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    I am new here but spent the last few days reading a lot of your posts and learning about my watch. A remarkable amount of knowledge and expertise in this group so thank you for all the sharing.

    I see this topic comes up often and reviewed those but still wanted to get advice specific to my watch and condition please.

    Apologies for the long post but wanted to provide as much info as possible.

    I am the original owner, a birthday gift from my father. I only wore if for a couple of years; it was too big and heavy for me at the time at 135 lbs. I called it “big ben” because it was so thick (ignorance of youth).

    Heuer Autavia 11630 face.jpg

    Heuer Autavia 11630 close face.jpg
    The damage you see in the photos occurred when I was in an accident and the watch bracelet pin (where it attaches to the adjustable latch) came out of it’s hole due to force and the watch hit something (see the scratches near the top of the bezel) and the 2 small chronograph hands came off. From the photo you can see they are still inside the case of course. Looks like part of the white center of the minute hand is also gone. The mineral crystal looks a little hazy and the bezel and bracelet needs some small work.

    Heuer Autavia 11630 back.jpg

    Because of the damage it went into the keepsake box where it’s been for 40+ years. Until a few days ago when saw it and did some google searches and found this great forum. I then took one side of the watch band off to see the 11630 etched. I did not remove the other side yet for the serial #. I have the little orange booklet and the extra peices of bracelet from sizing.

    Looks pretty good but obviously needs repair work and has never been serviced. I did not try to turn the stem or push the chrono buttons. The bezel does turn both directions.

    I want to get it fully repaired and serviced properly so my first thought was TAG who advised:

    Due to the vintage nature of your timepiece we would be required to send it to Switzerland for service. There would be a $150 shipping and handling fee, which would only be charged if you decline the final estimate from Switzerland. Timeframe for service would often be 4 to 6 months and the estimate from Switzerland may be above $500.

    Keep in mind service may not be possible for your timepiece. Often, if there is extensive internal damage due to moisture or otherwise, repair may be impossible in which case your timepiece will be forwarded back to you.

    Please use the attached link for all the details on how to submit your timepiece to our TAG Heuer Authorized After-Sales Service Facility for service.

    After reviewing different forum threads on vintage Heuer service, I gathered these other options:

    · Abel Court at HeuerTime.com
    · Calibre 12
    · Jason at 'The Tick Tock Shop' in Santa Clara, CA
    · Mr. Max at House of Watchbands in Southfield, MI.
    · The Jewelry Center fast, expert Heuer Autavia watch repairs

    Advice please:

    Should I use TAG Switzerland or an independent shop in US or Europe? If independent, any recommendations from my list or perhaps others?

    The priority for me is the best work done with individual service (hopefully not exorbitant pricing) and hopefully a warranty. Hoping the cost would be a $1000 or less.

    Should I have the watch fully restored to like new condition if possible? I read some say not to polish the case. I’ve also read where service shop disregarded this request and polished it anyway. Leave bezel or touch up? I also read not to let them replace parts (is it common for them to just replace parts?)

    I plan to wear it occasionally and may pass it to one of my sons. Or I will eventually sell it to someone who will wear it. Not sure now. If it was up to me and I would make it look like new again. But may regret it later. Would resale value be affected greatly by this decision or slightly?

    If I eventually sell, does using TAG service offer greater confidence to the new owner? Does it matter?

    Based on other’s experience, any ballpark estimate of what this may cost? More than $1000?

    I am in Dallas TX but can send it anywhere for service. Any suggestions would be appreciated.

    Thanks in advance and for all the knowlege gained on my old/new watch. Paul
     
  2. nikbeach

    nikbeach Aug 28, 2021

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    Thanks, I am actually in the same situation with a 11630 Orange Boy. It does not run due to water damage, I have also been in touch with a few people on your list and am mulling over if I should send direct to Tag Heuer. Did you manage to get your watch repaired in the end? Best, Nik
     
  3. Paul11630

    Paul11630 Oct 20, 2021 6:15pm

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    Hi Nik, I'm just seeing this.

    I ended up getting a referral from my authorized Rolex dealer of a shop that services high end vintage watches and after a thorough Q&A and research I sent it to them. Michael Scriniere CW21 at Chronotek Inc. Highest integrity family shop and they really do some nice work. Check out their facebook page of some of their work. Michael was quite familiar with calibre 11 and 12 etc.

    Chronotek Inc.
    123 East Broad Street
    Souderton, PA 18964
    ATTN: Michael Scriniere CW21
    Phone: 215-799-1912

    http://chronotekinc.com/?p=home
    https://www.facebook.com/chronotekinc/?ref=page_internal

    I just got it back (3 months) and could not be happier with my choice and the serviced watch.

    Since the watch was worn for only a few years, the watchmaker described it as if it were placed in a time capsule. He was reasonably priced and offered a 2 year warranty on the movement. I asked them to take photos of the service process and they were happy to oblige - I share a few here. Good luck with your watch. Paul
    IMG_4202.JPG IMG_4215.JPG IMG_4225.JPG IMG_4229.JPG IMG_4272.JPG
     
  4. HoltzPlatz

    HoltzPlatz Oct 20, 2021 8:16pm

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    That's a stunning restoration, congratulations on making the right choices! Enjoy if for many more years to come:thumbsup: