Ownership Experiences- 2017 TAG Heuer Connected Modular 45

  1. Iñaki

    Iñaki Jun 17, 2020

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    After several automatics shutdowns , I have sent the watch to Tag Heuer.
    Too many problems with this watch made in China ( without problems with the Tag 45 and the 46)
     
  2. Albert-AMG

    Albert-AMG Jun 17, 2020

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    Sorry to read the problems you have with your Gen3! It’s not normal or acceptable for the watch to have these involuntary shutdowns.

    Maybe they have to send you a new one, but since it's the black titanium version, maybe it will take longer... :unsure: I hope you have more luck with the next one, or with the repair! :thumbsup:
     
  3. Iñaki

    Iñaki Jun 17, 2020

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    Thank you Albert!
     
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  4. Ozgur73

    Ozgur73 Jul 30, 2020

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    I am using CM45 and quite happy with it. I figured out that connection problem icon constantly appear when I am using watchmaker watchfaces. Is anyone has an idea to fixing it?
     
  5. Albert-AMG

    Albert-AMG Jul 30, 2020

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    I don't have any connectivity problems between my CM45 and my iPhone X, so what happens to your is not normal.

    Try turning your watch and phone off and back on again before they connect. Sometimes the bluetooth system may fail when the device has not been shut down completely for several days
     
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  6. Ozgur73

    Ozgur73 Jul 31, 2020

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    Some more info to make problem complicated :)
    I have connection problem iconoicon my watch however
    - Notifications are working,
    - I am able to send watchfaces from WM and TH apps,
    - I am seeing my watch is connected at wear OS. Also seeing battery level etc.
    - when I am switching from WM watchfaces to TH watchface, connection problem icon disappearing.

    I also follow your advice; restart both watch and phone, result is positive for a while but icon appearing after a while.

    I am using my watch with my redmi to have better connection performance than iphone. Maybe I should try to connect my watch to my iPhone... Thanks
     
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  7. Albert-AMG

    Albert-AMG Jul 31, 2020

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    That’s weird, @Ozgur73 ... everything works fine, but -only with WatchMaker watch faces- you get this connectivity problem symbol ::confused2::

    If you try to connect your CM45 with your iPhone, and the symbol then disappears, at least you will be able to find where is the problem: in the watch or in the phone
     
  8. ddaenen1

    ddaenen1 Sep 5, 2020

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    Was thinking to buy a leather strap today for my CM45. Looked on the TH website but it seems they don't sell them anymore? Looked on eBay but prices are absurd. Anybody knows where to buy in Europe?
     
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  9. Albert-AMG

    Albert-AMG Sep 5, 2020

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    Yes, prices of new straps for the Modular 45 on eBay are usually well over the retail price :confused: (which is €275 for the calfskin straps)

    On the TH website there are only the straps for the current generation, but you can order them at your usual AD, at normal price

    You can find here all the available straps with part number (starting with 1FT to fit the titanium buckle, and starting with 2FT to fit the black ceramic buckle):
    http://customer-service.tagheuer.com/uploads/file/TH_TradeCat_2018-2019_EN_LR.pdf
     
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  10. ddaenen1

    ddaenen1 Sep 5, 2020

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    Thanks. This is very helpful.
     
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  11. Ozgur73

    Ozgur73 Sep 6, 2020

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    Finally, i found time to connect my CM45 to my iPhone. Problem solved. Still i am missing Android, since it is more user friendly and easy to use.
     
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  12. Albert-AMG

    Albert-AMG Sep 6, 2020

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    These are good news for your CM45 :) (because it means it’s working fine) but not for your Android phone: it seems something is not working well there, at least with WatchMaker :thumbsdown:

    Anyway I’m glad that your Modular 45 is properly Connected again ;) :thumbsup:
     
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  13. Msb

    Msb Oct 18, 2020

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    Excuse me, what is AD?
     
  14. Albert-AMG

    Albert-AMG Oct 18, 2020

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    Authorized Dealer
     
    Edited Oct 21, 2020 3:25pm