Ownership Experiences- 2017 TAG Heuer Connected Modular 45

  1. geoorlando17

    geoorlando17 Jan 28, 2019

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    Greetings,

    I keep reading about issues with the finishes on the bezel/watch. Can someone clarify- is the Titanium finish also a problem or just the Aluminum?

    Thanks,

    G.
     
  2. TjPhysicist

    TjPhysicist Jan 28, 2019

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    Yes. Mine was scratched all around (at the start it actually looked like leftover sticky from the protective plastic that was on it) on the bezel even before I took it out of the store. It's a nice little circle about midway through the bezel (THe protective plastic that was on there didn't cover the whole bezel it covered the outside part of it, the scratch is exactly around where the plastic stopped).

    I wanna try and get a new bezel or smthg, the black/ceramic sounds better than ever now. Wish I'd bought that. (Note, my buckle is scratched up something NASTY too...again when I bought it and it seemed at first like it was just leftover from the sticky plastic that would wash off eventually).
     
  3. Albert-AMG

    Albert-AMG Jan 29, 2019

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    I think both the titanium and aluminum bezels are fragile and quite easy to scratch. The hardest and more resistant bezel is the black ceramic (and the black buckle is also more scratch resistant than the titanium buckle)
     
  4. geoorlando17

    geoorlando17 Jan 29, 2019

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    Yikes. I have a brand new Titanium that I have yet to set up. I am can still return or exchange and am trying to figure out how big a problem this is. It seemed from one post that you can have a replacement bezel installed if this does happen?

    Thanks for responding.

    Best,

    G.
     
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  5. wismantjiardy

    wismantjiardy Jan 29, 2019

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    I believe it is the decision of the brand importer which operate the “official” boutiques in Indonesia.
    Because when I visited boutiques in HK and Singapore, they still sell TH Connected and their accessories.
    But it was a very big words to claim that TH Connected no longer in productions
     
  6. ddaenen1

    ddaenen1 Jan 31, 2019

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    I have heard exactly the same this week from a jewellery shop in Charlotte/NC as i was looking to purchase the Calibre 16 analog module during my stay. The retailer stated that they did not hold any TH CM45 stuff anymore as it was now sold only in TH stores.
     
  7. Ozgur73

    Ozgur73 Feb 2, 2019

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    hi everybody,

    I have CM45 almost a year old .Ceramic bezel fell down this morning. Is anyone faced same issue? Did they replaced watch or sticking the old one? Since there is no official TH store in the country, I will go to official distributor's service point. Your quick response appreciated

    Thanks in advance
     
    IMG_20190202_094618563_HDR.jpg
  8. BMW Works

    BMW Works Feb 2, 2019

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  9. BMW Works

    BMW Works Feb 2, 2019

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    Edited Feb 3, 2019
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  10. Albert-AMG

    Albert-AMG Feb 2, 2019

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    Another member here had a similar problem :unsure:, and his watch was repaired by TH (two years warranty): bezel replaced, not the full watch

    https://forums.calibre11.com/threads/poor-quality.80269/#post-1042316

    And I think this other member just repaired/glued it himself:
    https://forums.calibre11.com/thread...onnected-modular-45.54621/page-60#post-793656
     
    Edited Feb 2, 2019
    Ozgur73 likes this.
  11. Ozgur73

    Ozgur73 Feb 3, 2019

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    Thanks, still in warranty. Will visit distributor's service point tomorrow.
     
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  12. Ozgur73

    Ozgur73 Feb 3, 2019

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  13. kwilcox

    kwilcox Feb 3, 2019

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    Its just sad that something like this can even happen to a high-end swiss made timepiece. Hopefully Tag has quietly made some adjustments to the manufacturing process here...
     
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  14. Rkick07

    Rkick07 Feb 26, 2019

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    This is great but it won’t connect for me!
     
  15. Toadie

    Toadie Feb 26, 2019

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    I was going to ask about this. I have iOS and I can't connect to the Tag Heuer app at all. It doesn't see my watch and I've verified both blue tooth and wifi connectivity.
     
  16. Rkick07

    Rkick07 Feb 26, 2019

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    Same issue for me. I’ve restarted the phone and watch..toggled airplane mode how the support page says and nothing..

    Not really willing to reset the watch since I have dozens of watchmaker faces.
     
  17. Albert-AMG

    Albert-AMG Feb 26, 2019

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    This app doesn’t connect with the watch when you are wearing a WatchMaker face. Try again while wearing one of the factory installed TH faces
     
  18. Rkick07

    Rkick07 Feb 27, 2019

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    That's the first way I tried it, does not work.

    does it work for you?
     
  19. Renat1992

    Renat1992 Feb 27, 2019

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    It is funny, but after update of the app I have the same problem. Now I, ve tried the following steps and it helps:

    1) Go to Google play on your watch,
    2) Select the top left tab “My Apps”
    3) Tap on the Tag Heuer connected App
    4) select “set the watch face” tab (I have Russian language, so the tab name may differ)

    After this the app downloads TH watch face. And then in my case the mobile app begins to work.
     
  20. Rkick07

    Rkick07 Feb 27, 2019

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    I did that also, notthing. ::facepalm2::