This my experience: recently bought a connected 45 online from the watch gallery. After unboxing, the watch started up ok but when i performed an update the watch crashed, I drained it and charged it up but the watch when it came back on was still in the same state - frozen on the TAG screen.I have returned this watch but they have refused to replace it citing ;scratches on the bevel' which is a surprise to me seeing I had the watch for a day and never wore it out My question is this If you invest such a sum in a watch wouldn't you expect it to work properly?? I've paid for a watch which I will not wear for another 3 weeks and when it is returned to me I am getting a repaired watch with scratches on a Bevel TAG and the watch gallery have been very unhelpful and I do not believe this watch will survive long outside the 2 year warantee period I will take this on the chin as costly mistake, but I will spread the word on this product! starting with - avoid at all costs!!