I'm exactly the same, for a watch costing £2600, it's terrible.
It's not just the software either though (wifi not working, bluetooth connects for 1 hour max, bluetooth turns itself on/off randomly, PIN number doesn't always come on after removing watch and picking it back up, having to spend several hours trying to update it....I could go on) - the build quality is terrible as well.
I've had my faceplate fall completely off, my strap has disconnected from the module whilst on my wrist, making it fall to the ground, the top black Lug has signs of wear on it already & I have a scratch right through the "SWISS MADE" sign - it's put me right off Tag watches for life.
I may look into the possibility of returning it for a refund (3 months old), as its just a basic digital watch at the moment.
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