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Need some help with Autavia Heuer 02 ... odd behaviour

  1. pjozefak

    pjozefak Nov 18, 2021

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    So anyone else have or had this problem? My Autavia has started losing time and doesn't stay wound when even on a winder. If I set the time, it runs but starts to run behind within about an hour or two and will probably crap out six hours in. If I let the chrono run, it works perfectly, ie. keeping exact time down to seconds......as soon as I push button and stop chrono movement, it goes back to not keeping time. Anyone know what this problem is? I couldn't find anything on the forum or using search on the internet. Would like to understand before taking in for a repair.
     
  2. Mspeedster

    Mspeedster Nov 18, 2021

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    How long have you had your watch? Is it still under warranty?

    I don't think I've seen anyone post on this specific problem before with the H02, but I might have missed something.
     
    pjozefak and VirgileF like this.
  3. pjozefak

    pjozefak Nov 19, 2021

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    @Mspeedster unfortunately bought the watch in 2017 so out of warranty at this point.
     
  4. ngo516

    ngo516 Nov 19, 2021

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    I had that exact problem. Send it in for service.
    My fully wound H02 fragment died within 60 seconds.

    My watchmaker won’t take it because in-house movement. No parts.

    he did open it. Here’s the interesting find….some rust
    Mine seems to suffered from lubrication issue. Or lack of.
     
    Edited Nov 19, 2021
  5. pjozefak

    pjozefak Nov 19, 2021

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    Damn that is what I feared, ie. lubrication. What did it end up costing you @ngo516 if I may ask?
     
  6. ngo516

    ngo516 Nov 19, 2021

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    I am still within warranty. No cost.
    It seems a manufacturer issue.
    I’m certain TH is aware.

    there are issues with H02 other members encountered and posted here. Look those up. Mine and yours are at the extreme end.

    I hope they do the right thing and take care of yours properly.
    Raise the issue with service and send them these threads.
    Update us along the way. It’s important to update this thread to maintain any leverage you possibly have.

    TH will sort it out for you, with minimal cost.
    I hope TH takes a step further and extend warranty to earlier 02 watches, to 10 years. It’s the least they can do to uphold integrity of H02 and future dev.


    EDEFF1D8-967B-45B4-9BB8-6D75C6BB9B22.jpeg
    my Carrera Fragment is accurate as ever after service.
     
    Edited Nov 19, 2021
  7. pjozefak

    pjozefak Nov 20, 2021

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    Will take in shortly. Thankfully have a TH boutique nearby in Hamburg.
     
    VirgileF likes this.
  8. Mspeedster

    Mspeedster Nov 20, 2021

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    Because it was replaced with an Omega? ::confused2:: Or did you share the wrong pic? :confused:
     
  9. ngo516

    ngo516 Nov 20, 2021

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    you noticed that, eh?
    9228E3C8-E69E-479A-9586-3CCCD31BB11F.jpeg
     
  10. Pitfitter446

    Pitfitter446 Nov 20, 2021

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    There was I looking for some hidden meaning, simply the wrong picture::facepalm1::
     
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  11. pjozefak

    pjozefak Dec 2, 2021 1:50am

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    And here I thought I missed something "inside knowledge" when I saw your original response. :)