1. jucarbon

    jucarbon Mar 5, 2018

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    Question is this normal on the leather strap? Strap is two weeks old. Thanks for your help!

    48998C0B-9E67-429F-8602-BD109A1C2C57.jpeg
     
  2. Alexjl

    Alexjl Mar 5, 2018

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    Is it separating/bubbling?
     
  3. jucarbon

    jucarbon Mar 5, 2018

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    Thats what I am seeing on the right side, but tag boutique representative says is the leather stretching.
     
  4. Alexjl

    Alexjl Mar 6, 2018

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    Ditto, mine looks like new still. I mean, it's leather, so some variation is to be expected. But that doesn't look like the variation one should expect, nor would I imagine that to be normal for a brand new Tag strap.

    Where do you live? Is it very humid there? Might explain it... Otherwise, I'd definitely return that
     
  5. jucarbon

    jucarbon Mar 6, 2018

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    Thanks Alexjl, I live in Miami Florida.
     
  6. jucarbon

    jucarbon Mar 6, 2018

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    Went to the Miami Design District Tag Boutique, and the Manager replaced the strap. Excellent customer service!
     
    Hubert likes this.
  7. Alexjl

    Alexjl Mar 6, 2018

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    Glad to hear that! Hope the new strap works out better!
     
  8. Hubert

    Hubert Mar 6, 2018

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    Glad to see this had a happy ending. :thumbsup: