1. jucarbon

    jucarbon Mar 5, 2018

    Posts
    50
    Likes
    24
    Question is this normal on the leather strap? Strap is two weeks old. Thanks for your help!

    48998C0B-9E67-429F-8602-BD109A1C2C57.jpeg
     
  2. Alexjl

    Alexjl Mar 5, 2018

    Posts
    26
    Likes
    2
    Is it separating/bubbling?
     
  3. jucarbon

    jucarbon Mar 5, 2018

    Posts
    50
    Likes
    24
    Thats what I am seeing on the right side, but tag boutique representative says is the leather stretching.
     
  4. pfrasun

    pfrasun Mar 6, 2018

    Posts
    94
    Likes
    42
    Mine leather strap is ca. 4 month old and there are no structure changes at all. Looks like new.
     
  5. Alexjl

    Alexjl Mar 6, 2018

    Posts
    26
    Likes
    2
    Ditto, mine looks like new still. I mean, it's leather, so some variation is to be expected. But that doesn't look like the variation one should expect, nor would I imagine that to be normal for a brand new Tag strap.

    Where do you live? Is it very humid there? Might explain it... Otherwise, I'd definitely return that
     
  6. jucarbon

    jucarbon Mar 6, 2018

    Posts
    50
    Likes
    24
    Thanks Alexjl, I live in Miami Florida.
     
  7. jucarbon

    jucarbon Mar 6, 2018

    Posts
    50
    Likes
    24
    Went to the Miami Design District Tag Boutique, and the Manager replaced the strap. Excellent customer service!
     
    Hubert likes this.
  8. Alexjl

    Alexjl Mar 6, 2018

    Posts
    26
    Likes
    2
    Glad to hear that! Hope the new strap works out better!
     
  9. Hubert

    Hubert Mar 6, 2018

    Posts
    6,688
    Likes
    5,215
    Glad to see this had a happy ending. :thumbsup: