1. MIKEYP74

    MIKEYP74 Jan 3, 2020

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    1578087998862755980894677053135.jpg Good evening all,

    This is my first post since finding the forum, so go easy!

    I have a modular Connected 45, and yesterday whilst taking down the Xmas decorations (bah humbug) the blue bezel around my watch face has fallen off, and I cannot find it anywhere.

    I have since contacted Tag, and I have to send my watch in for assessment, which may take up to 8 weeks. My watch is still under warranty but I just wondered if this is a common problem, and has it happened to anyone else. And if so is it covered under warranty or chargeable?

    Many thanks
     
  2. Albert-AMG

    Albert-AMG Jan 4, 2020

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    Hi and welcome!

    Yes, another forum member here had a similar problem, and his watch was repaired by TH (under the two years warranty): bezel replaced, not the full watch
    https://forums.calibre11.com/threads/poor-quality.80269/#post-1042316

    And I think this other member just repaired/glued it himself:
    https://forums.calibre11.com/thread...onnected-modular-45.54621/page-60#post-793656

    And this member had same issue:
    https://forums.calibre11.com/thread...nnected-modular-45.54621/page-95#post-1153993

    This bezel is just a cosmetic part, so if it happens out of warranty, I would just glue it (if you find it) as suggested here by @BMW Works :
    https://forums.calibre11.com/thread...nnected-modular-45.54621/page-95#post-1154615
     
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  3. MIKEYP74

    MIKEYP74 Jan 4, 2020

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  4. MIKEYP74

    MIKEYP74 Jan 4, 2020

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    Hi Albert,

    Thank you very much for the response and the link to the other threads. Been through every box so far and cannot find so it looks like a watch trip to Switzerland.

    Many thanks
     
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  5. ddaenen1

    ddaenen1 Jan 6, 2020

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    Something similar happened to me with my Calibre 5 analog module. The ceramic bezel just fell off when i was wiping my hands. I glued it back on myself using contact glue i use for my RC cars and it sits solid as a rock now. I do agree though, this shouldn't happen on a watch of this price point.
     
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