Brand new Tag issue. Am I being too fussy?

  1. jameegray1

    jameegray1 Oct 3, 2019

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    The outer dial is approx 1mm out so all the markers are slightly out of position. Would be a fag to take it back and perhaps I am just being too fussy? Views?
     
    20191004_022704.jpg 20191004_022811.jpg 20191004_022733.jpg
  2. Aquagraph

    Aquagraph Oct 4, 2019

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    I'd say that's worth taking back
     
  3. Yago

    Yago Oct 4, 2019

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    That shouldn't pass quality control.
     
  4. dtf

    dtf Oct 4, 2019

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    Pretty good for China
     
  5. Mr_Orange

    Mr_Orange Oct 4, 2019

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    I agree. Take it back.
     
  6. imagwai

    imagwai Oct 4, 2019

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    If it is spoiling your enjoyment of the watch, take it back. These things aren't cheap.
     
    Mr_Orange likes this.
  7. Jim Dollares

    Jim Dollares Oct 4, 2019

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    That would bother the heck out of me!
     
  8. Squadrone Rosso

    Squadrone Rosso Oct 4, 2019

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    Not being fussy at all. Get it swapped out for another one. Don’t accept a repair!
     
  9. Pitfitter446

    Pitfitter446 Oct 4, 2019

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    Once I’d seen it never forgotten.
     
  10. jameegray1

    jameegray1 Oct 4, 2019

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    Thanks for the views. It would have forever annoyed me too I think.

    The store made some noises about it being "hardly noticeable" and "what good eyes you must have" but didn't try to baulk at a replacement once I'd showed them the close-up photos.
     
    Gambba likes this.
  11. Pitfitter446

    Pitfitter446 Oct 4, 2019

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    They’ll probably stick that one in the window after replacement and resell it at a later date.
     
    Yago likes this.
  12. Yago

    Yago Oct 4, 2019

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    Good eyes? You’d have to be blind not to notice.
     
  13. Gambba

    Gambba Oct 7, 2019

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    Good eyes not required, just attention to detail....especially when you wear it on your wrist day in and day out.

    Most stores don’t pick these things up as they see watches constantly yet never pay that much attention to them.
     
  14. jameegray1

    jameegray1 Oct 24, 2019

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    Unbelievable! Waited two weeks for the store to get a replacement sent in and it has the very same issue but with the outer bezel now off centre to the right! It is a different watch as I kept the original until the replacement was in to exchange. I then checked their display stock of other Carrera Calibre 5 variants and 1 of the 3 units on display also had the same issue!

    I am thoroughly disappointed in the quality of Tag and I've given up and got a refund. I thought it was a quality brand?
     
  15. Yago

    Yago Oct 24, 2019

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    That’s a shame... none of my Tag Heuers have that issue, including a calibre 5 Carrera.
     
  16. Gambba

    Gambba Oct 24, 2019

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    That is indeed a shame and not a good representation of the brand at all.

    I’m going to assume the unfortunate thing is that many customers buy a watch as a bit of bling so to speak and so pay little attention to the details. If that’s the case then maybe TH aren’t aware of these issues....or worse because not reported enough simply not concerned?

    Sorry you didn’t get the watch you wanted or deserved.