A positive word for TAG service in Australia

  1. RmN

    RmN Nov 6, 2017

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    I bought a new Aquaracer GMT Pepsi about 2 weeks ago. I was in a hurry to make a dr appt and said I'd set it myself.

    I got home and found the GMT hand didnt sync with the minute hand, it run about 20mins behind where it should and it annoyed me.

    I rang TAG in Australia, they overnighted a service box to me and I then sent the watch to service centre. It left Sydney yesterday and is on my wrist now.

    Customer service like this is rare and we hear a lot of bad reviews, I thought Id share a good one!
     
  2. Calibre11

    Calibre11 Editor of Calibre11.com Staff Member Nov 6, 2017

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    Good to hear @RmN I know some of the people at TAG Heuer Australia who are fantastic to deal with, so pleased to hear that they also look after their customers well ;)
     
  3. RmN

    RmN Nov 6, 2017

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    Unfortunately in todays world we get all the bad stories, it was great to be able to share a positive one
     
    Good Times and Jim Dollares like this.