I bought a new Aquaracer GMT Pepsi about 2 weeks ago. I was in a hurry to make a dr appt and said I'd set it myself. I got home and found the GMT hand didnt sync with the minute hand, it run about 20mins behind where it should and it annoyed me. I rang TAG in Australia, they overnighted a service box to me and I then sent the watch to service centre. It left Sydney yesterday and is on my wrist now. Customer service like this is rare and we hear a lot of bad reviews, I thought Id share a good one!